Flagship’s Core Values reflect the entrepreneurial spirit and the principles that guide our relationships with our customers. We enable and empower our teams to learn, grow and to be proud of being frontline heroes.
Taking action when you see someone struggling to feel a sense of belonging isn’t always easy – but it can make a huge difference for that person and help them feel accepted. Flagship strives to provide a welcoming and safe environment to anyone who walks through our doors. We acknowledge and respect differences in each other and honor everyone's contribution.
Every customer is important, and everything we do; we do with the customer in mind. With a smile and a can-do attitude, we listen carefully to understand the needs and concerns of others and pride ourselves in providing the best service possible. We believe in providing great customer service to our clients so they can better compete in the marketplace.
As a privately owned business, built with an entrepreneurial culture, our employees are dedicated to and take pride in going above and beyond to provide customers with the best experience.
We do the right thing, always. We are driven to providing a mutually supportive and positive working environment. We demonstrate respect, honesty and reliability to ourselves, our fellow employees, and our customers. We treat others as we would like to be treated and our word is our bond.
“ A long-time partner to Tampa International Airport and Orlando International Airport, Flagship went above and beyond to protect them from serious devastation and swiftly repair the damage that occurred. Ultimately, these actions helped reduce downtime and allowed volunteers and supplies to continue flowing into the state after Ian blew through. ”
Tampa International Airport and Orlando International Airport
Client StoriesIt takes a special kind of person to be a frontline hero. We strive to make everyone feel comfortable, confident and safe in their facility environment and go above and beyond to make sure their needs are met or exceeded. We create a positive workplace led with care for our customers, our business and one another.
It’s easy to get in a hurry when you know the job needs to be done. But it’s not worth risking safety. We are committed to achieving a safety culture that protects each employee's right to a safe work environment.
We understand that a culture of safety awareness is critical to your success and we’ve helped our clients excel in this area. We always put our employees’ safety first because safety is more than a buzzword – it is a mindset at Flagship.
The buck stops at each and every one of us to provide high-quality services and find new and innovative ways to accomplish our responsibilities. We hold ourselves responsible for our impact and contributions to the workplace.
We show pride, enthusiasm, and dedication in everything we do, and we are excited to learn and become more efficient.
